Customer Service Officer

Location:	Singapore
Job Type:	Permanent
Posted:	3rd Jun 2011
Closing Date:	1st Jul 2011
Posted By:	Pay2Home Pte Ltd
Details:
Customer Service Officer Responsibilities: • Providing the first point of contact for customers • Managing & maintaining the retail customer experience & service standards • Providing customer relationship management • Managing all aspects of customer counter services • Doing transaction inputs & cash handling • Following up on enquiries and sales opportunities Requirements (essential): • Fluent in English & Mandarin • Good communication skills • Well presented and groomed • Be customer service or sales oriented • Possess a positive can-do working attitude • MUST BE willing to work on weekends and public holidays. • Experience in retail/hotel industry (an added advantage) • Front line customer service & cashiering experience (useful) • Must be cheerful, positive & a co-operative team player • Candidate must possess at least SPM qualifications/ certificate/ diploma holder in any field

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